If you have any comments, suggestions, or queries, we would love to hear from you, so please contact us by way of any of the following methods:

Postal Address:

Artecy Cross Stitch
PO Box 3474
Tuggerah
NSW  2259
Australia

Email Addresses:

This is the best way to contact me as with looking after two young boys as well as running the website and designing patterns, it is hard for me to get to the phone at times.

I try to answer every email within 2 days. One of my pet peeves is companies who do not reply to your emails. If you have not received a reply from me within 2 days please email your query again, occasionally spam blockers stop the receipt of legitimate emails. If you do not receive a reply using the above email address you can also use the one below.

Alternatively you can head over to the contact us page at the Artecy Shop and type your message there, click here

Facsimile / Phone:

For Australian customers, call:
(02) 4352 2248

For overseas customers, call:
61 2 4352 2248 (There is a number you will need to dial out of your particular country first, please consult your phone book or directory assistance for this number)

( Please note: This is a phone/fax machine, and is available to take faxes and phone calls.  An answering machine will take your messages when calling outside of business hours, which do vary, as this is an online business.
Please leave a message and I will return it asap.)

Thank you and Best Wishes.

Tereena Clarke.
Artecy Cross Stitch
 

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